Terms and Conditions

Effective Date: 04/30/2025

Welcome to EtaSeta.shop! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is operated by EtaSeta.shop, registered in Bangladesh. Throughout the site, the terms “we”, “us” and “our” refer to EtaSeta.shop. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products and Services

We offer a range of products including but not limited to:

• Gadgets and electronics
• Mobile accessories
• Clothing and fashion wear
• Cosmetics and personal care items
• Home and lifestyle accessories

We reserve the right to modify or discontinue any product or service at any time without notice.

3. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian to make purchases on our platform.

4. Pricing and Payment

All prices are listed in Bangladeshi Taka (BDT) and are inclusive of applicable VAT or taxes unless stated otherwise.

Prices and availability of products are subject to change without notice.

We accept payments through various secure methods including bKash, Nagad, Rocket, bank transfer, and cash on delivery (where applicable).

In case of payment failure, your order may not be processed.

5. Order Confirmation and Cancellation

Once you place an order, you will receive an order confirmation via email or SMS.

We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

Customers may request to cancel an order before it is shipped. Once shipped, cancellation is not guaranteed.

6. Shipping and Delivery

We deliver across Bangladesh through trusted courier partners.

Standard delivery time is 2–5 business days depending on your location.

Delivery charges may apply and will be displayed at checkout.

Delays due to unforeseen events such as natural disasters, strikes, or courier delays are not our responsibility.

7. Return and Refund Policy

Returns are accepted within 3 days of delivery only for defective, damaged, or wrongly delivered items.

Items must be unused, in original packaging, and accompanied by a valid proof of purchase.

We do not accept returns for personal items such as cosmetics, innerwear, or opened electronics/accessories.

Refunds (if approved) will be processed within 7-10 working days via the original payment method or store credit.

8. Warranty and Liability

Some electronic products may come with manufacturer warranties. Please refer to individual product pages for warranty details.

We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of EtaSeta.shop or its content suppliers and is protected under Bangladeshi intellectual property laws.

10. Privacy Policy

We value your privacy. Please refer to our [Privacy Policy] page for information on how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes will be handled in the courts of Dhaka, Bangladesh.

12. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Continued use of the website after changes means you accept the revised terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

EtaSeta.shop
Email: support@etaseta.shop